Terms of use

Ecolights.gr is the online commercial store for sale (hereinafter the "e-shop").

The following terms and conditions cover exclusively and restrictively any sale of products and / or services through the online store of the COMPANY located on the website ecolights.gr (hereinafter the "site"). Any other terms and conditions are expressly excluded. Each user who enters and trades or uses the services of the online store ecolights.gr (hereinafter referred to as "visitor" and / or "user" or "customer" depending on whether he is limited to visiting only the store or places an order and supply of goods and services) is deemed to consent and unconditionally accepts the following terms set forth herein, without exception. If a user does not agree with these terms, then he must, at his own risk, refrain from visiting, using the website as well as from any transaction or use of the services of the online store ecolights.gr. The COMPANY reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems necessary, and undertakes the obligation to inform consumers of any change, through the pages of this online store. The contracts through the online store ecolights.gr are drawn up in the Greek language.

Information & Products

The COMPANY is committed to the truth, accuracy and completeness of the information provided in the online store ecolights.gr, regarding the identity and details of both the COMPANY and its suppliers, but also the main characteristics of the products or services available through the online store. THE COMPANY reserves and is not liable for any technical or typographical errors, which were made by mistake, inadvertence or due to reasons of force majeure and which it accepts to correct, if they come to its notice.

Limitation of Liability

The COMPANY fully complies with the provisions of the Civil Code that regulate the sale as well as the provisions of Law 2251/1994 for the protection of the consumer, as it is in force from time to time. The ecolights.gr online store provides the content (eg information, names, photos, illustrations), products and services available through its website "exactly as they are". The COMPANY does not represent in any way that the information contained in the documents and announcements published on this server is appropriate for any purpose. Any such document and related graphic representation is provided "as is" without any warranty of any kind.
The COMPANY in the context of its transactions from the online store informs the Customer based on the available data of availability or not of the products and in no case can guarantee the availability of them. In any case, the COMPANY undertakes to inform the Customer in time for the non-availability, in which case, in this case, it does not bear any further responsibility.
The COMPANY makes every effort to provide high quality online services but can not guarantee that there will be no interruptions or errors when using the site. Within the framework of good faith and users of transactional ethics, the COMPANY is not responsible and is not liable for any errors in features, photos and product prices listed on the online store website and can not guarantee that there will be no errors for any reason during the introduction and / or updating of the characteristics and / or the price of a product.
The COMPANY is not responsible for any unauthorized interventions of third parties in products and / or services and / or information available through the online store.
The COMPANY does not bear any responsibility or obligation for compensation for any damage and non-pecuniary damage resulting from the inability to provide support services.
The User agrees that all members, associates, employees, management, shareholders and other associates of the COMPANY are not liable or criminally liable for any damage (positive, special or negative which, indicatively and not restrictively, is divisive and / or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction due to non-pecuniary damage, etc.) that may occur to a visitor of the online store or a third party due to operation or not and / or the use of this website and / and in case of inability to provide services, and / or products, and / or information available from it, and / or from any unauthorized interference of third parties in products, and / or services and / or information available through it.

User Responsibility

Every User is free to use the site in accordance with the law and good manners. The responsibility for the content of each transaction belongs exclusively to the User. The COMPANY does not exercise any kind of correction or intervention in the data transmitted and / or registered by the User. The User must fill in the following fields correctly and accurately: name, e-mail address, message, etc. in the online contact forms. The use of the site is subject to the relevant Greek and EU legislation and the User agrees not to use the site in order to violate it.

In the context of the above, the User agrees and undertakes not to use the online store for:

  1. sending, publishing, sending by e-mail or otherwise transmitting any content that is illegal for any reason, causes unlawful infringement and damage to the COMPANY or any third party, whether it infringes the confidentiality or confidentiality of information of any person,
  2. posting, publishing, e-mailing or otherwise transmitting any content that offends users' morals, social values, minority, etc.,
  3. posting, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of others;
  4. send, publish, e-mail, or otherwise transmit any material that contains software viruses or any other code, files, or programs designed to interrupt, damage, corrupt, or equip any software or computer hardware,
  5. harassment of third parties in any way,
  6. collect or store personal data about other users.
Any use contrary to the above, except for any or even civil sanctions results in termination of services provided without notice.
The COMPANY, under the terms and conditions set forth herein, grants to the Visitor-User a non-exclusive, non-transferable, personal, limited right of access, viewing and use of this website and its contents. This license does not constitute a transfer or assignment of any right, real or obligatory, intellectual or industrial property, to the Website and its components. The Visitor - User has no right to modify the website and its data in any way or to reproduce or present it publicly, or to distribute or otherwise use the website and its data for any public or commercial purpose, except unless otherwise expressly permitted in these terms of use.

Payment policy

Online store prices are subject to change at any time without notice. The COMPANY does not bear any responsibility and does not cover differences in the prices of products purchased from a physical store with the brand "Ecolights" in Greece and the Customer found afterwards the existence of a lower price in its online store or vice versa.
In the context of good faith and for your own protection, if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, contact the COMPANY by sending e- mail.

Intellectual & Industrial Property Rights

All the content of the online store ecolights.gr, including the distinctive titles, marks, images, graphics, photos, drawings, texts, etc. are the intellectual and / or industrial property of the COMPANY and are protected under the relevant provisions of Greek and EU law, or the intellectual and / or industrial property of third parties, commercial partners of the COMPANY, the use of which takes place solely for the promotion of products of the company's commercial partners and their presentation to site users. The names, images, logos, marks and insignia representing the online store or third parties and their products or services are the exclusive trademarks of the COMPANY, or third parties respectively, and are protected by the relevant laws relating to industrial property. Their appearance on the site should in no way be construed as a transfer or assignment of their license or right of use by Users.
Any interference with the content of the online store is prohibited. In the event of such an intervention, the COMPANY reserves the right to repair any damage, positive or negative, as well as any moral damage that may be suffered by such an action before the civil and criminal courts.

"Links" (links) to other sites

The links that are included in the online store ecolights.gr, lead to websites of the store or, in some cases, lead the User to go from it (online store) to websites of third party providers, companies, the General Secretariat of Consumer etc. .Pi. These related websites are not under the control of the COMPANY and the COMPANY is not responsible for the content of any such website or any link contained in a related website, or any changes or updates to such websites. The COMPANY is not responsible for internet broadcasts or for any form of transmission that the User may receive from any linked website. The COMPANY does not control the availability, the content, the privacy policy, the quality and completeness of the services of other websites to which it may refer through links, hyperlinks or advertising banners. Therefore, for any problem that occurs during their use, the User must go directly to the respective websites and webpages, which are responsible for the provision of their services. The COMPANY provides the User with the possibility to go to third party websites only to facilitate the use of the online store ecolights.gr, and the use of these websites is not mandatory for the Visitor / Customer and the fact that they are addressed in the online store does not indicate that the COMPANY approves, accepts or is responsible for their content.

Confidentiality Statement

When the User sends a request online, the information he provides to us is used to answer his question electronically. We treat applications completed by each User as well as the email they send as confidential information. Furthermore, we do not transfer their content except to the directly interested recipient and in the cases provided by law, if requested by the COMPANY or in the event that the content of the message is considered to offend and offend the COMPANY. It is pointed out that such an action is necessary in order to:

  1. the protection of the rights and property of the COMPANY
  2. protection against misuse or unauthorized use of the site
  3. the protection of the personal safety or property of users and the consumer public.

Nevertheless, if the User provides the COMPANY with a false email address or tries to take the place of another person when sending information online, all information - as well as the IP address - will be part of any investigation. The company's staff may need to process the User's email in collaboration with a technical consultant. In addition, if any User requests to contact a competent employee from the Company's Customer Service department to assist him in any e-mail, then this employee will be able to access the full range of information relevant to his request. such User, including the User's email address and messages.

Ecolights is committed to safeguarding your personal information.

Collection of Personal Data

The Personal Information we collect may be your name, your e-mail, your address and your telephone number. We can also collect statistical information regarding the pages of the site you visited, the time and date of your visit. This information is collected solely for the purpose of better operation of the website and its management.

Use of Data

The personal information collected is used exclusively to provide you with the services you have requested (product delivery, order execution update, information on new products / offers, etc.)

Secure Transactions

Payment methods are governed by the strictest security rules. Cash on delivery is considered an off-line transaction.
Payment by credit card is governed by very strict terms for both parties (seller - buyer) and imposes heavy penalties on either party attempting any unauthorized transaction (use of credit card by non-holder, use of credit card declared as stolen, credit card billing business without the holder's approval, etc.)
All payments made using a card are processed through the electronic payment platform "Stripe" and uses TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.

Questions

For any question or query do not hesitate to contact us either by Contact Form or by phone at the phones you will find on its page Communication.